AppleCare+ for iPhone covers up to two accidental damages every 24 months.3 Each incident is subject to the service fees listed below, plus applicable taxes. In addition, you get express replacement service4 and 24/7 priority access to Apple experts via chat or phone.2 AppleCare+ benefits are in addition to statutory rights under consumer protection laws in your jurisdiction. AppleCare+ is subject to acceptance of the Terms and Conditions. Buying either plan is not necessary to buy an iPhone. The company required under AppleCare+ in the U.S. is AppleCare Service Company, Inc., an Arizona corporation and wholly-owned subsidiary of Apple Inc., which operates in Texas as Apple CSC Inc. AppleCare+ with Theft and Loss is operated by the American Security Insurance Company (NAIC 42978; Primary Address: 260 Interstate North Circle SE, Atlanta, GA 30339, 1-305-253-2244; Location: Washington, D.C. and all U.S. states except New Hampshire; Place of residence: Delaware). In New Hampshire, the underwriter is Standard Guaranty Insurance Company.
In Montana, the underwriter is the American Bankers Insurance Company of Florida. These companies operate under the trade name Assurant. Since Apple has been developing iPhone, iOS and many applications, the iPhone is a truly integrated system. And only AppleCare+ products offer one-stop service and support from Apple experts, so most issues can be resolved in a single call. If you need a repair or replacement, there are convenient service options.6 To cover theft and loss, you must have Find My iPhone enabled on your device in case of loss or theft. Find My iPhone should remain enabled and your iPhone should remain linked to your Apple ID throughout the theft or loss claim process. During the theft or loss claim process, you will be asked to erase your missing device, deactivate it, and transfer ownership before a new device can be issued to you. To make sure you can sign in and access Find My iPhone, it`s important to remember your Apple ID and password and keep your account information up to date.
If you`re using two-factor authentication for Apple ID, it`s recommended that you add an additional trusted phone number to your account in order to get the six-digit verification code required to sign in, even if your iPhone is missing. After submitting your claim for theft or loss to Apple, you will be asked to complete your claim on Assurant`s website under www.assurantdeviceclaim.com. Details of training and services offered by Apple at the customer`s request. Every iPhone comes with one year of hardware repair protection through its limited warranty and up to 90 days of free technical support. AppleCare+ and AppleCare+ with Theft and Loss extend this coverage1 and give you additional features such as 24/7 technical support and accident insurance. $269.00 for iPhone 11 Pro, iPhone 11 Pro Max, iPhone XS, iPhone XS Max and iPhone X Because Apple makes the hardware, operating systems and many applications, our experts understand how everything works together and can help solve most problems in a single conversation. AppleCare+ offers additional hardware service and technical support from Apple, including coverage for up to two accidental damages per covered device. AppleCare+ is available for Apple Watch, Apple Watch Sport, Apple Watch Edition, iPad, iPhone, and iPod touch. Technical support, operating system support, and enterprise support solutions. Learn how AppleCare professional support products enable more efficient business operations.
Some services and repairs are covered by AppleCare plans. Check the terms and conditions of some plans to see which support services can be included in your Apple products. AppleCare+ with Theft and Loss Protection requires Find My iPhone to be enabled on your device in case of loss or theft.5 Full product details can be found in the AppleCare+ Terms and Conditions or appleCare+ along with the Theft and Loss Insurance documents. Some exclusions apply. AppleCare+ and AppleCare+ with theft and loss are available for:. $229.00 for iPhone 11, iPhone XR, iPhone 8 Plus, iPhone 7 Plus, and iPhone 6s Plus guidelines to participate in Apple discussion forums. Read the sell, purchase, return, and refund policies for the various Apple sales channels. Participation in Apple Training and Certification Programs is subject to compliance with the program terms and conditions that are or were in effect at the time of the applicable certification exam or training.
For Mac computers running macOS Server, the plan covers server and network management issues through the macOS Server GUI. For advanced server operation and integration issues, purchase AppleCare OS Support. For more information about the product, see the AppleCare+ Terms of Service. For country-specific regulations, see the Remote Access Technical Support Terms and Conditions. Review applecare+ theft and loss insurance documents Repair or service information for Apple products that are not covered by an Apple warranty, extended service agreement, or legal warranty. For more information on how to renew an existing plan, click here. Both AppleCare+ options offer repair or replacement equipment for your iPhone and include up to two incidents of accidental damage, theft, or loss every 24 months, depending on the plan you choose.3 Each incident is subject to a service fee or deductible. For more information, see the table above. Coverage includes: Familiarize yourself with the policies, terms and conditions of purchase, support, and maintenance for your Apple products. With one of two AppleCare+ options, Apple experts can help you troubleshoot issues with your iPhone, iOS, iCloud, and Apple-branded apps, including: Get the terms and conditions for purchasing an iPhone as part of the iPhone Upgrade Program.
AppleCare+ with Theft and Loss provides hardware service and technical support and includes up to two incidents of accidental damage, theft, or loss. Learn more about AppleCare Professional support options For more information about using Bomgar software™and providing remote support, see the Terms and Conditions (not applicable in Europe, the Middle East, Africa, or India).